Online Complaint Form

Would you like to report a complaint about your current insurance supplier to the Consumer Advocate for Insurance? We take all complaints seriously and it is our job to look out for you, the consumer. Please fill out the form below and we will contact you shortly.

By submitting this form, I hereby authorize the Office of the Consumer Advocate for Insurance to help me resolve my issues, problems with my insurance company. Therefore, the OCAI may check my personal information with my insurance company. My insurance company and/or broker is hereby authorized to give and share any and all pertinent information relevant to my file to the OCAI. I acknowledge and agree that this disclosure of my personal information will only be for the purpose of resolving my issues or problems with my insurance company.

Address & Map

270 Douglas Ave, Suite 406
Bathurst, New Brunswick
Canada, E2A1M9
Phone: 506-549-5555
Toll Free: 1-888-283-5111
Fax: 506-549-5559


Pauline Lafortune

Administrative Assistant

Jocelyn Boudreau

Assistant Consumer Advocate

Sandra Godin

Assistant Consumer Advocate

Anne-Marie Ramsay

Assistant Consumer Advocate

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